顾客想帮流浪汉买吃的,却被Costa咖啡阻止
A customer has been barred from buying a sandwich and a soft drink for a homeless man by a Coffee Costa barista. Adrian Pinsent attempted to buy food for him in Waterloo station but was rebuffed by a member of staff at the second largest coffeehouse chain worldwide. Footage shows the barista falsely claiming they would be “prosecuted” if they sold him the snack because it went against station “policy”. In the wake of the incident, Network Rail, which manages Waterloo station, and British Transport Police have made it clear they have no such a policy in place. The Costa server later says: “If we do that we will get prosecuted. It’s not our policy, it’s from the security of the station and the police.” Mr Pinsent says the response to his simple act of kindness is “unbelievable” before leaving ten pounds on the shop counter and saying he is going to leave with the food regardless. A spokeswoman for Costa said: "We do not have a policy that restricts customers purchasing food for anyone who is homeless. "We believe the store was given misinformation, which has now been corrected." |