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DearThis is to acknowledge receipt of your letter of [date] in which you set forth your reasons for cancelling your purchase orderI am very sorry abou...

DearIt was distressing to learn that the chocolate we shipped to your firm last week arrived in bits and pieces. Per your request， a new shipment for ...

DearThis is to acknowledge that we are in receipt of your notice whereby you informed us that the goods shipped to you on [date] did not conform to ou...

DearThank you for your letter of [date] in which you informed us that [product] you purchased was [nature of problem].We are sorry that you experience...

DearYou deserve an explanation for what went wrong in our accounting department， and I hope that this letter will serve to resolve our recent difficul...

Gentlemen：This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.We should have our me...

Gentlemen：This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.We should have our me...

DearThank you for your assistance in helping us to locate your payment of [date] which had not been credited to your account.Please accept our apology...

DearPlease accept our apology for having shipped merchandise in excess of your purchase order.We have made an adjustment in your account to reflect th...

DearThank you for your recent correspondence regarding your account number ____________. We were able to track down the error and have credited your a...