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BEC口试全真试题(phase II)

15
Phase II CARD

A: WHAT IS IMPORTANT WHEN

Planning a presentation

• Finding out about the audience
• Researching the topic

B: WHAT IS IMPORTANT WHEN...?
Aiming to improve customer service

• Staff training
• Customer satisfaction

C: WHAT IS IMPORTANT WHEN...

• Managing a project
• Encouraging teamwork
• Keeping to schedule

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